Notes from the team.
Business Communications: The Age of Virtual Connections
Virtual business communications have a longer history than one may realize. Pre-colonial Native American tribes used smoke signals to deliver messages. Europeans transmitted information between cities using a visual telegraphy system in the late 18th century. And once Samuel Mors
How Medical Practices Can Adapt During the COVID-19 Outbreak
You’re sick of hearing about COVID-19. We’re sick of writing about it. And, collectively, we’re all sick of dealing with it. Sadly, we have no choice but to continue to adjust to the “new normal.” What other option do we have? The truth is we were all unprepared to handle a shit
Essential employees' rights during COVID-19 Outbreak
It’s honorable to be essential. Everyday millions of essential workers show up for work to keep the world going amidst the COVID-19 outbreak. Healthcare, food, transportation and other industries must continue operations to ensure public health and safety. However, in these unpre
Live Chat Customer Support FAQs and Debunked Live Chat Service Myths
New things can be scary. In 1876 when telephones were becoming more and more popular, people were suspicious. It was during a time when few people had firsthand experience with electrical machines. There were many fears surrounding the telephone. Was it dangerous? Could other peo
How to Take Your Business from Brick-and-Mortar to Online
“Incredible change happens in your life when you decide to take control of what you do have power over instead of craving control over what you don't.” ― Steve Maraboli, Speaker, Author, and Behavioral Science Expert Small business owners have had the wind knocked out of them...b
Hospitality Sales After The Pandemic: A Story of Smart Marketing
“Here we go, again!” Lily sat at her dining room table with her laptop still open. Following a few weeks of complete uncertainty, it was nice to at least hear something from Jack. The famous Hotel of the Future which Lily has been managing for a few years now, temporarily closed
Small Business Tools You Need For Remote Work Success
“Today, you have the opportunity to transcend from a disempowered mindset of existence to an empowered reality of purpose-driven living. Today is a new day that has been handed to you for shaping. You have the tools, now get out there and create a masterpiece.” Steve Maraboli, Th
5 Ways to Deal with an Overload of Insurance Claims
The coronavirus is hitting the U.S. like a ton of bricks. Lysol wipes and spray are virtually extinct. Ground beef and chicken breast are hot commodities. And, you better get to the store early or you definitely aren’t getting any toilet paper. The harsh reality is that those are
Distance Learning: What Can We Learn from COVID-19
Just about every school-aged kid I know LOVES a snow day. Heck, I loved them so much when I was a kid I would perform every snow day ritual known to man at the slightest chance of snow. That meant spoons under pillows, pajamas inside out, and when I really wanted a snow day I ...
Coronavirus Relief for Small Businesses: Creativity and Resourcefulness
“Never let a good crisis go to waste,” Winston Churchill said those words more than 70 years ago. But there is no time like right now for them to ring so true. With COVID-19 sweeping the globe. It’s hard to find a business that is not feeling the effects of the pandemic. A busine
Working From Home: Adjusting to Telecommuting
Tumble outta bed and I stumble to the kitchen Pour myself a cup of ambition Yawn and stretch and try to come to life Jump in the shower and the blood starts pumpin' Out on the street the traffic starts jumpin' With folks like me on the job from 9 to 5… well not anymore. ... Conti
Adding Live Chat Customer Support Agents To Your Website
“Thank you for calling our customer support hotline. Your call is very important to us. All of our customer representatives are busy serving other customers right now, but we will be with you shortly! Please stay on the line.” via GIPHY Sound familiar? Thankfully customer service
Let's talk about what your practice actually needs.
A 30-minute call. No sales pressure. We'll tell you honestly whether we're a fit.