Clutch 2025 Global Award Winner · Top 15 Worldwide in Customer Support Outsourcing · Managed Virtual Medical Assistants
Services

Built for the way your business actually runs.

HelpSquad started in live chat and grew into a full managed services BPO. Healthcare is our deepest bench - and the reason HelpSquad Health exists - but we still run dedicated support teams for every industry that needs dependable humans at scale.

Healthcare services

Healthcare is our deepest bench.

HIPAA-compliant Managed Virtual Medical Assistants, call center teams, and end-to-end revenue cycle. BAA signed at the company level, trained on every major EHR.

Cross-industry services

Beyond healthcare, built on the same managed model.

Customer service, call center, live chat, virtual assistants, white-label BPO, and more - for e-commerce, SaaS, home services, real estate, and every industry that needs dependable humans at scale.

Customer Service Outsourcing

Multichannel support that sounds like your brand.

Chat, voice, email, and SMS handled by dedicated agents trained on your tools and tone. Scales up during peak seasons without hiring.

E-commerceSaaSFinance
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BPO Services

Full-stack business process outsourcing.

Front office, back office, and the glue between them. Managed by US operators, staffed from our global hubs. Cross-industry reach.

Every industry
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Call Center Outsourcing

24/7 inbound and outbound call coverage.

Trained phone agents for support, scheduling, triage, and qualified lead capture. HIPAA-aware for healthcare clients.

Home servicesReal estateEducation
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Live Chat Outsourcing

24/7 managed live chat on your website.

Agents staffed around the clock who learn your product, answer real questions, and escalate at the right moment. Powered by LiveHelpNow.

E-commerceSaaSEducation
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Virtual Assistants

Dedicated remote assistants for your team.

Single virtual assistants or full teams trained on your workflows. Admin, research, outreach, and operations support. From $8/hour, US-managed.

All industries
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Virtual Receptionists

Professional receptionists answering your phones.

A real person who knows your business takes every call, books every appointment, and follows your escalation rules.

Home servicesProfessional servicesReal estate
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Part-Time Receptionists

Coverage only when you need it.

Need just morning shifts, lunch hours, or after-hours overflow? Start with hourly commitments that fit your actual call volume.

Small businessStartups
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P2P Campaigns

Peer-to-peer outbound messaging at scale.

SMS and voice campaigns for outreach, reminders, reactivation, and patient recall. Compliant, human, never spammy.

HealthcareNonprofitE-commerce
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Knowledge Base Management

Keep your documentation alive, not archived.

We build and maintain the help center, SOPs, and agent scripts. When your product changes, the docs change - and so do the agent responses.

SaaSTechnologyHealthcare
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White-Label BPO

Our teams, your brand.

Deliver customer support under your own name. We staff, train, and manage; you keep the client relationship. Popular with agencies and platforms.

AgenciesPlatformsResellers
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Not sure which one fits?

One call is faster than reading 11 pages.

A 30-minute consultation. We'll map the right service to the work you're trying to offload.

877-775-3667 · info@helpsquad.com · Hatboro, PA