Scale service delivery without taking on operational risk. High-performance white-label teams, delivered under your brand. Managed by us. Your clients experience a seamless "in-house" team; you keep the relationship, pricing, and control.
Most outsourcing forces you to hand clients to someone else. White-label BPO lets you scale without ever handing them off. Our team becomes your fulfillment engine, under your name.
To your clients, it is your operation. Operationally, it is ours.
If you serve a niche and your clients ask for VAs or support, HelpSquad lets you add recurring services without hiring, managing, or risking your reputation.
Launch support services fast without building an ops department.
Scale capacity without becoming people managers.
Offer 24/7 coverage without burnout.
Expand into new verticals or time zones without hiring internally.
Protect client trust while delivering consistently.
Most BPOs are built for end clients. HelpSquad is built for resellers. Our teams operate as brand-embedded infrastructure - not external vendors.
You define the offer. We make you look like you have the team.
Most agencies hit a "growth ceiling" where every new client requires a new hire. We break that cycle. Instead of referring clients to other vendors for a small fee, White-Label BPO lets you own the entire revenue stream.
You control retail pricing. We stay invisible. Keep 100% of the margin between our wholesale rates and your retail pricing.
Save the average $10k cost of recruiting, onboarding, and equipment per seat. Our infrastructure, your top line.
Triple your fulfillment capacity and revenue without adding a single person to your internal HR or management pipeline.
We provide the tech stack, the security, and the supervisors. You just provide the brand.
This is how agencies resell support without risking their reputation. HelpSquad teams are trained on your brand voice and client expectations, embedded into your systems and SOPs, managed by us (not you), and monitored with continuous QA, reporting, and performance oversight.
Mix and match what you resell. Start with a single lane or run the full stack under your brand.
You sell confidence. We handle execution.
Agents are trained on your preferred helpdesks, CRMs, EHRs, and productivity tools before launch. Custom internal tooling? We train the team on that too.
We publish our rates because we're proud of them. No hidden fees. No surprise minimums. No bait-and-switch. You only pay for hours worked.
Having a real person in the live chat is what we were looking for. HelpSquad has provided us with a good business model and support over the past 3 years. Today we see them as part of our team.
They are a professional team who has always proven themselves trustworthy and beneficial to our support staff.
The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers an authentic experience with our brand.
They handle all of our live support 24x7x365. Awesome customer service.
It's like having someone there 24/7 to answer questions and provide information to customers. Great company, exceptional service, and reasonable prices.
Agents learn how to answer the top questions prospects ask, custom to YOUR business.
Good communication between company and customer.
Within the first 3 months we expanded our hours of active guest communication by about 25% and achieved record quality-control scores, while delivering approximately 33% labor cost savings.
Unfiltered, third-party-verified reviews pulled live from our Clutch profile.
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A 30-minute call. We'll listen to the offer you want to launch, scope the team, and tell you honestly if we are a fit.