Front desk & scheduling
Answer calls, book appointments, and manage cancellations on Athena, eClinicalWorks, or your EHR of choice.
Primary Care · Family Medicine
Primary Care & Family Medicine
Front desk, scheduling, and patient follow-up that sounds like your practice.
Primary care is where patient relationships are built. We staff the roles that keep your clinic running while your providers focus on patients - scheduling, intake, refills, and follow-up coordination. HIPAA-certified, trained on your EHR, embedded in your workflow.
What we handle
Embedded services for your primary care & family medicine practice
Patient intake
New patient forms, insurance verification, and intake workflows handled before the visit.
Refill coordination
Prescription refill requests routed, documented, and closed without touching your clinicians' queue.
Follow-up & reminders
Post-visit outreach, appointment reminders, and no-show recovery to keep your schedule full.
“Our providers were doing their own prior auths. HelpSquad took that off their desks. We're getting more approved, faster, and the docs can see patients again.”
Let's talk
Let's talk about what your practice actually needs.
A 30-minute call. No sales pressure. We'll tell you honestly whether we're a fit.
877-775-3667 · info@helpsquad.com · Hatboro, PA