Surgery scheduling
Coordinating pre-op, surgery, and post-op appointments with precision.
Ophthalmology · Vision Care
Ophthalmology
Specialty-trained teams for busy eye care practices.
Ophthalmology practices need front desks that understand refractions, pre-auths for procedures, and IOL scheduling workflows. Our teams train on Modernizing Medicine, NextGen, and your practice protocols so patients get the experience they expect.
What we handle
Embedded services for your ophthalmology practice
Prior authorizations
IOL, injections, and specialty procedures - approved and documented.
Patient recall
Annual exam reminders, refraction follow-ups, and lapsed-patient reactivation.
Insurance verification
Medical vs. vision benefits, VOBs, and patient responsibility calculations before the visit.
“We replaced three outsourced agents with a HelpSquad team that actually stayed. The retraining cycle is over - and our triage nurse finally has time to triage.”
Let's talk
Let's talk about what your practice actually needs.
A 30-minute call. No sales pressure. We'll tell you honestly whether we're a fit.
877-775-3667 · info@helpsquad.com · Hatboro, PA