Clutch 2025 Global Award Winner · Top 15 Worldwide in Customer Support Outsourcing · Healthcare AI‑Enabled BPO
Home Care · Long-Term Care

Home Care & Long-Term Care

Caregiver coordination, family communication, and back-office at scale.

Home care agencies operate at the intersection of caregivers, families, and clinical teams. We staff the coordination and back-office roles that keep caregivers matched, schedules covered, and families informed.

What we handle

Embedded services for your home care & long-term care practice

Caregiver scheduling

Shift coordination, callouts, and last-minute replacement workflows handled around the clock.

Family communication

Regular updates, change-of-condition calls, and care plan coordination with family members.

Intake & onboarding

New client intake, assessment scheduling, and documentation of care plans.

Billing & authorizations

Medicaid, long-term care insurance, and private pay billing support.

Let's talk

Let's talk about what your practice actually needs.

A 30-minute call. No sales pressure. We'll tell you honestly whether we're a fit.

877-775-3667 · info@helpsquad.com · Hatboro, PA